Ingram Micro’s Internal Systems Disrupted by Ransomware Attack

Ingram Micro Holding Corporation (NYSE: INGM), a pivotal player in the global information technology ecosystem, has confirmed a cybersecurity incident involving a ransomware attack on certain internal systems.

The company is actively investigating the breach, deploying containment and mitigation measures, and working to restore its operations.

In a statement released from its headquarters in Irvine, California, Ingram Micro disclosed that it “recently identified ransomware on certain of its internal systems.”

Upon discovery, the company instantly implemented containment strategies, which included taking specific systems offline and activating a comprehensive mitigation protocol.

Global cybersecurity experts were brought in to assist with the investigation, and law enforcement authorities have been notified, reflecting the seriousness and complexity of the incident.

“Ingram Micro is working diligently to restore the affected systems so that it can process and ship orders,” the company stated, while apologizing for any disruptions faced by customers, partners, and stakeholders.

The company has not yet revealed the full extent of the operational impact or provided an estimated timeline for complete restoration.

Ingram Micro’s Internal Systems

As one of the world’s leading technology distributors, Ingram Micro connects technology manufacturers and cloud providers to a wide base of business-to-business IT professionals, reaching nearly 90% of the global population.

The attack comes at a time when businesses worldwide are facing increasing ransomware threats, underlining the importance of robust cybersecurity strategies.

Ingram Micro is leveraging its advanced digital platform, Ingram Micro Xvantage™, to keep communication channels open with its customers and partners while managing the outage.

This AI-powered platform is designed to streamline hardware and cloud subscriptions, provide personalized recommendations, order tracking, and billing automation, and ensure support services remain as uninterrupted as possible.

The company also continues to provide access to financing, specialized marketing, lifecycle management, and technical assistance as it works through the incident.

Forward-Looking Statements

Ingram Micro noted that any statements regarding the outcome of the ongoing investigation, system recovery, or future security enhancements are “forward-looking statements” subject to substantial risks and uncertainties.

The company noted that actual recovery timelines and impacts may differ from those projected.

Investors and stakeholders have been reminded that forward-looking statements are not guarantees of future performance.

“Our expectations, beliefs, and projections are expressed in good faith, and we believe there is a reasonable basis for them. However, there can be no assurance that management’s expectations, beliefs, and projections will result or be achieved, and actual results may vary materially,” the statement read.

The company directed stakeholders to its filings with the Securities and Exchange Commission, including Annual and Quarterly Reports, for a more comprehensive discussion of the risks associated with cybersecurity, data protection, and operational continuity.

As Ingram Micro continues to respond to the incident, it pledges further updates in accordance with regulatory requirements and as new developments arise.

The company reiterated its regret for the inconvenience caused and reaffirmed its commitment to restoring full functionality, safeguarding information, and supporting its global network of customers and partners.

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